Legal
Privacy Policy
Last updated: June 2025
Koseley ("we", "us", "our") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
Information we collect
- Name, email address, and delivery address when you place an order
- Payment information (processed securely by Stripe — we never store card details)
- Email address if you subscribe to our newsletter
- Usage data such as pages visited and items viewed (via anonymised analytics)
How we use your information
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To send our newsletter if you have subscribed (you can unsubscribe at any time)
- To improve our website and customer experience
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data. To exercise any of these rights, please contact us at our contact page.
Cookies
We use essential cookies to keep your shopping cart and session active. We use anonymised analytics cookies to understand how visitors use our site. No personal information is shared with third-party advertising networks.
Contact
For any privacy-related queries, please reach out via our contact page.